
Transforming the Customer Experience
Jay Autrey, Chief Customer Officer, MONI [NASDAQ: ASCMA]
Taking Care of the Networking Demands of Hospitals
Benjamin Vickers, Director-IT, ProMedica
Voice is dead! Long live the Voice Interface!
Joe Manuele, Group Executive, Customer Experience and Collaboration, Dimension Data
How to Deliver a High-Quality Customer Experience in Your Call Center
Matt Rocco, President, Etech Global Services

Mobile Identity: How to Make the Most of Customer...
Jatin Maniar, Sr. Director, Product Marketing, MicroStrategy [NASTAQ: MSTR]

CMOs and CIOs: Stop Battling and Start Collaborating
Morag Lucey, CMO, Avaya

New Age Funding Mystery Solved
Nin Desai, CEO, NIN Ventures LLC
Calling Edmund Berkele...
Feroz Merchhiya, CTO-Director of Technology, California Insurance Guarantee Association
SDN: A Results based Economy
Bennet James Bayer, Executive, Marketing & Strategy
10 Economic Benefits of Hosted (Cloud-Based)...
Anne Marie Girard, Director, iDoc Delivery/HIM Services, CareTech Solutions
Stop Taking Turns and Start Taking Action: True...
David Kung, VP Product Strategy, Oblong Industries
How to Leverage the Benefits of Your SDN Network
Eric Hanselman, Chief Analyst, 451 Research